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Soft Transcripts believes that patient/client confidentiality is of utmost importance. All the stations for Transcription and Quality Assurance purposes are without C-Roms and Floppy Drives, and USB ports are disabled, transcriptionists on their systems can only access search engines, nothing more than that. For more than searching and going in details there are two different systems off the network where they can use internet and do extensive searching, hence it makes sure that no voice file or document file is copied or attached.

Else, Soft Transcripts Transcription Services is well aware of its professional obligations towards HIPAA. We keep ourselves aware of new rules and regulations issued by HIPAA.

Our IT team continuously upgrades our transcription systems, and infrastructure to responsibly manage your valuable healthcare information. We have strict in-house IT security policy to ensure client data confidentiality. Each transcriptionist, quality controller and other support staff has signed confidentiality & nondisclosure agreement to ensure client data security.