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Services

Transcription:

The encrypted voices files are transcribed by our skilled transcriptionists into reports. While transcribing the dictations our skilled transcriptions take care of the templates and instructions provided by the client.

Quality Control:

Our Quality Controllers are the most experienced persons of the industry who scrutinize the documents very carefully and give it a finishing touch and then are finally uploaded to the Secure FTP sites, or through encrypted e-mail attachments.

Technology:

We utilize state-of-the-art infrastructure, dictation transfer technology, well-qualified and experienced transcriptionists, and software technologies to provide end-to-end solution for medical transcription and healthcare information management. Each transcriptionist is provided with high performance station, with Steadman's Medical Dictionary, American Heritage English dictionary to enhance their performance and accuracy. Each station is provided with extra sound cards and noise filters to enhance the quality of the sound so the dictation can be transcribed easily and accurately.

TAT:

Regular Turn-Around-Time is 12-24 hours, but can vary based on client’s requirement.

Letterheads:

Letterheads are reproduced in the Microsoft Word, which saves for the client costly printed letterheads.

Dictation Receiving

Toll Free Transfer Method

For dictation, clients/doctors are provided with toll-free numbers, which can be accessed from any touch-tone phone in USA, or cell phones except Hawaii and Alaska. Client can dial a toll-free number followed by his/her ID and starts recording the dictation. Dictations are transferred to our secure server instantly as soon as client finishes the dictation.

Digital Recorder Transfer Method

Digital Voice records with USB ports are also used to facilitate uploading of the files to our secure server, which is a more cost-effective way for the client to have our transcription services. In this method client records dictation in the digital recorder and transfers to our secure FTP site or e-mails us.

Client can use one of the above systems or both according to his/her convenience.

Document Delivery

FTP Transfer Method

Secure Upload of documents files from the client computer to FTP via Secure Socket Layer (SSL) with 128 bit Encryption.

Transfer via e-mail

Documents can also be e-mailed to the client by encrypted e-mail attachments.

Transfer via Fax

Documents can also be faxed to the clients at their given numbers.